Positive results for UNSW in the QILT Student Experience Survey 2022

The outcomes of the SES help inform key strategic decisions about the student experience at UNSW.

UNSW’s results from the Quality Indicators for Learning and Teaching (QILT) Student Experience Survey (SES) for 2022 have now been released.  

UNSW students submitted more than 20,000 responses in September 2022, in the national survey administered by the federal Department of Education.

As a result of the hard work and sustained efforts of our staff, the 2022 outcomes for UNSW are positive for the second consecutive year. Student satisfaction with their overall educational experience has increased and there are notable improvements across many quality indicators compared with the results from the previous three years. 

These results reflect the efforts across UNSW to understand how students’ preferences, expectations and aspirations have changed over the past few years, and to respond accordingly. While we know there is more to do to continue to improve the UNSW student experience, it is an extraordinary credit to everyone that UNSW has achieved improvements in SES outcomes during the pandemic years.

Undergraduate outcomes

UNSW has achieved notable improvements in undergraduate outcomes since the disruption the pandemic caused throughout the higher education sector in 2020. Overall satisfaction with educational experience at UNSW was 70% in 2022. This is our highest score in the past four years, up from 67% in 2021 and 60% in 2020.

Among the quality indicators, learning resources increased to 82% (up five percentage points from 2021) and learner engagement improved by 11 percentage points to 57% for 2022.

Importantly, these results reflect the efforts across UNSW to understand how students’ preferences, expectations and aspirations have changed over the past few years, and to respond accordingly. 

Postgraduate outcomes

There is further positive news in the postgraduate outcomes. Overall satisfaction with educational experience at UNSW was 77% in 2022, up three percentage points from 74% in 2021. We also achieved our highest-ever scores in five out of six quality indicators and tremendous results including teaching quality – 82%, learning resources – 86% and skills development – 78%.

For more insights from the 2022 SES, please view UNSW’s results here. If you have any difficulty accessing this link, email surveys@unsw.edu.au. The national results from the survey will be released by the Minister for Education later in 2023.